Multitouch

FAQ

How do I report problems with the app?

Please use our Github issue-tracking to report a bug. If you prefer not to create a Github account, you can always email us instead.

Why is Multitouch not on the Mac App Store?

Multitouch cannot be "sandboxed" because it listens to trackpad events globally and can execute keystrokes, which conflicts with the Mac App Store policy.

Why are my gestures sometimes not recognized?

MacOS has palm rejection that can prevent some touches from being registered if they are too close to the bottom of the trackpad. Try executing gestures in the middle to upper portion of the trackpad.

Why can't I record keyboard shortcuts for cmd+q, cmd+w, or cmd+tab?

These are intercepted by the system before they make it to Multitouch. They are available as Keypress actions.

Multitouch doesn't support custom gesture creation and there's a gesture that I want. Can you add it?

Sure! Please create a "New Issue" on our Github issue-tracking and say that you'd like to request a feature and include a description of what you'd like. If you prefer not to create a Github account or want to correspond privately, you can always email us instead.

Multitouch doesn't have an action that I want to perform when I execute a gesture. Can you add it?

Sure! Please create a "New Issue" on our Github issue-tracking and say that you'd like to request a feature and include a description of what you'd like. If you prefer not to create a Github account or want to correspond privately, you can always email us instead.

Does the app require Accessibility Privileges to run?

No. However, we would like to note that the "Linux Middle Click" feature gives the best user experience when Accessibility Privileges are enabled, although it is still not a requirement for it to function.

What's your stance on Privacy? Do you track me or collect my information?

We highly value customer privacy and only collect information when necessary. Multitouch does not track your usage within the app nor any mouse movements or gestures. We use Google Analytics on our website for generic usage and demographic data so we can improve the site accordingly. Upon app purchase, our payment processor Paddle collects your email in order to facilate the payment process and handle refunds. Please see their own privacy policy to see what tracking they do (if any) during the payment process. We do not use and have not integrated the Paddle Analytics Kit designed for in-app tracking. For more details see our privacy policy.